Privacy Policy

1. Introduction

Engaging Limited trading as Engage IQ (“we,” “us,” or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information in accordance with the New Zealand Privacy Act 2020. 

2. Information We Collect

We collect information that helps us provide and improve our services, including: 

• • • Direct Information: Name, email, and contact details provided via forms. 

• • • Automatic Information: IP address, browser type, and pages visited. 

• • • Stitched Data: We use cookies to link your visitor ID with your CRM ID (if you are a registered customer or lead). This allows us to understand your specific journey on our site to provide better support and relevant marketing. 

3. How We Use Your Information

We use your data to: 

• • • Provide and maintain our website and services. 

• • • Personalise your user experience (e.g., remembering your preferences). 

• • • Marketing Personalisation: Use “stitched” data to ensure the communications we send you (via email or ads) match your interests. 

• • • Comply with our legal obligations. 

4. Cookies and Tracking

We use both “session” and “persistent” cookies. 

• • • Functional Cookies: Required for the site to work. 

• • • Marketing & CRM Cookies: These allow us to recognize you across different visits and link your activity to our CRM. 
    • Your Choice: You can opt-out of marketing tracking via our website banner or by adjusting your browser settings to “Block all cookies.” 

5. Third-Party Disclosure

We do not sell your data. We may share anonymized or hashed identifiers with platforms like LinkedIn or Google for targeted advertising. We may also share data with service providers (e.g., CRM hosting) who are contractually bound to protect your privacy. 

6. Data Security and Retention

We take reasonable steps to protect your information from unauthorized access. We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. 

7. Your Rights

Under the Privacy Act 2020, you have the right to: 

• • • Access: Request a copy of the personal information we hold about you. 

• • • Correction: Request that we correct any inaccurate information. 

• • • Opt-out: Withdraw your consent for marketing tracking at any time. 

8. Contact Us

If you have questions or wish to exercise your rights, please contact us as at:  

Engaging Limited 
Level 1/361 New North Road, Kingsland 
Auckland 1021 
New Zealand